Terms

Terms of Use – Ring Me Up

Last updated: 15 April 2024

1. Purpose

These Terms of Use (the “Terms”) define the conditions under which the Ring Me Up service (the “Service”), published by ODY-CD, a simplified joint-stock company with sole shareholder (SASU) registered under number SIREN 880 337 720 and whose registered office is located at 64 Rue des Malassis, France, may be accessed and used. They supplement the Legal Notice, the Terms of Sale and the Privacy Policy available on the website.

2. Acceptance of the Terms

By creating an account or accessing the Service, the user acknowledges having read and accepted these Terms in full. ODY-CD reserves the right to refuse access or suspend any account in the event of non-compliance.

3. Eligible users

The Service is intended for individuals of legal age who are legally capable of entering into contracts. It is available to consumers as well as to event professionals (including wedding planners). The Service is accessible without territorial restriction, subject to compliance with the laws applicable in the user’s country of residence.

4. Description of the Service

Ring Me Up enables users to create, customise and manage event websites, handle invitations and RSVP responses, share practical information, multimedia content and memories related to a celebration. The Service includes a dashboard, collaborative tools and automation features that may evolve over time. Certain advanced features require a paid subscription as described in the Terms of Sale.

5. Account creation and security

Each user must hold a personal account. Information provided at registration must be accurate, complete and kept up to date. Users are responsible for keeping their login credentials confidential and for any activity performed through their account. In case of fraudulent or suspicious access, users must immediately notify ODY-CD via the contact address. ODY-CD may temporarily suspend access while securing the account and may request proof of identity before reactivating it.

6. Account deletion and recovery

Users may delete their account from the Service interface (deactivation/deletion section) or by sending a written request to ODY-CD. Deletion triggers the anonymisation or erasure of active data within thirty (30) days, except for data that must be retained by law or for dispute management. Data required for accounting and tax obligations are archived separately for the maximum statutory period before being definitively deleted. Should deletion occur in error or through impersonation, the user may request account recovery within a reasonable timeframe by contacting ODY-CD, which will review the request based on available information.

7. Archiving and logging

ODY-CD implements an archiving policy to guarantee service continuity and data security. Technical logs may be retained for up to thirty-six (36) months to ensure traceability and comply with legal security requirements. These logs are accessible only to authorised ODY-CD teams and are never used for commercial purposes.

8. Permitted use

Users agree to use the Service in accordance with its purpose and applicable law. They shall refrain from:

  • disrupting or attempting to disrupt the Service (intrusion, overload, reverse engineering, unauthorised automation);
  • bypassing security measures or accessing non-public areas;
  • collecting data by automated means (scraping, harvesting) without ODY-CD’s prior written consent;
  • publishing, sharing or hosting unlawful, defamatory, abusive, violent, pornographic content or content that infringes third-party rights (intellectual property, privacy, image);
  • sending unsolicited commercial communications via the Service;
  • using the Service in a manner that breaches the Terms of Sale when a paid subscription is active.

ODY-CD reserves the right to limit or suspend access to the Service in case of any breach.

9. User content and moderation

Users remain solely responsible for the content they create, upload or share through the Service (texts, images, videos, documents). They warrant that they hold all necessary rights and undertake not to infringe third-party rights. ODY-CD does not perform prior moderation but may remove any content that is manifestly unlawful, contrary to these Terms or reported as such.

Any abuse or problematic content may be reported to contact@ringmeup.fr so that a review can be carried out as quickly as possible.

10. Paid services and relationship with the Terms of Sale

Some features are available through paid plans described in the Terms of Sale. Subscription, billing and termination arrangements are governed by the Terms of Sale, which prevail over these Terms for commercial provisions.

11. Availability and maintenance

ODY-CD uses reasonable endeavours to ensure continuous access to the Service. Planned or emergency maintenance operations may cause temporary unavailability, in which case users will be informed whenever possible. No guarantee of uninterrupted availability is provided; users are advised to keep their own backups of important content.

12. Support and assistance

Support requests can be sent to contact@ringmeup.fr . ODY-CD strives to reply within a maximum of fifteen (15) business days.

13. Intellectual property

The structure of the Service and all associated content (texts, images, graphics, logo, software, databases, etc.) are protected by intellectual property law and remain the exclusive property of ODY-CD or its licensors. Any unauthorised reproduction, representation or distribution is prohibited. Users retain rights over their own content but grant ODY-CD a non-exclusive, worldwide licence to host and share it with the designated recipients for the time strictly necessary to deliver the Service.

14. Personal data

ODY-CD processes the personal data required to provide the Service (account management, invitations, response tracking, billing) in accordance with Regulation (EU) 2016/679 and French data protection law. Processing is carried out by ODY-CD without additional subcontractors. Users have the rights of access, rectification, erasure, restriction, objection and portability, which may be exercised via the contact address. Data retention periods are limited to what is strictly necessary to provide the Service and comply with legal obligations. For further details, please refer to the Privacy Policy.

15. Cookies and trackers

The Service uses cookies that are necessary for its operation and, subject to consent, analytics cookies (Google Analytics) to measure audience and improve the user experience. Analytics cookies are kept for a maximum of thirteen (13) months. Users can set their preferences via the consent banner displayed on first visit and can modify them at any time through the cookie manager. ODY-CD does not place third-party advertising cookies.

16. Liability

ODY-CD cannot be held liable for indirect, immaterial or incidental damages arising from the use or inability to use the Service. ODY-CD’s liability is limited to direct damages that are proven and attributable to a breach of its contractual obligations. Users are responsible for protecting their own equipment, backups and internet connection.

17. Third-party services and external links

The Service may integrate or redirect to third-party services essential to its operation (including Microsoft Azure hosting and Stripe payment services) or to external content. ODY-CD is not liable for the content, operation or unavailability of such third-party services. Users should review their respective terms and policies.

18. Suspension and termination by ODY-CD

ODY-CD may suspend or terminate a user’s access to the Service, with or without notice depending on the seriousness of the situation, in the event of:

  • breach of these Terms or of the Terms of Sale;
  • fraudulent behaviour or actions jeopardising the security of the Service;
  • legal or regulatory violations;
  • non-payment of amounts due under a paid subscription.

Whenever possible, users will be informed of the reasons for suspension or termination and invited to submit comments.

19. Changes to the Terms

ODY-CD may amend these Terms to reflect legal, technical or functional developments of the Service. Users will be informed of any material change by any appropriate means (in-application notice, email, publication on the website). Continued use of the Service after the effective date of the new Terms constitutes acceptance of them.

20. Governing law and jurisdiction

These Terms are governed by French law. Any dispute relating to their interpretation, performance or validity shall be submitted to the competent courts within the jurisdiction of ODY-CD’s registered office, without prejudice to mandatory protective provisions applicable to consumers.

21. Effective date

These Terms take effect upon publication and remain applicable until the next update.